In practice
Agency Knowledge & decisions
Agency Knowledge holds studio SOPs, pricing rules, proposal and contract templates, and onboarding notes for the whole tenant, deliberately separate from company vault pins. Generate contract documents from Knowledge with company and project details merged in during client onboarding. Rad and MCP-connected agents can search that library alongside a Client Vault without mixing the two. Decisions from approvals and deliverable reviews stay first-class records with who, what, when, and source. Clients get a portal Decisions view of their own outcomes without internal-only fields.
Studios need two kinds of memory: how we work as a studio, and what we decided with this client. Knowledge, contract generation, and Decisions keep those scopes honest so Rad and portals never blur them.